Zenirian Trainor - Advanced Game Mechanics Design & Training Platform

1. Information We Collect

Personal Information

When you engage with our services, we collect various types of information to provide you with the best possible learning experience. This includes basic contact details like your name, email address, and phone number when you register for courses or request information about our programs.

We also gather professional information such as your current role, company details, and educational background to tailor our training programs to your specific needs. This helps us understand your learning objectives and recommend the most suitable courses.

Technical Information

Our platform automatically collects certain technical data to ensure optimal performance and security. This includes your IP address, browser type, device information, and operating system details. We use this information to troubleshoot technical issues and improve our platform's compatibility across different devices.

Browser cookies and session data for platform functionality
Learning progress and course completion statistics
Platform usage patterns and feature interactions
Error logs and performance metrics for system optimization

We never collect sensitive personal data such as financial information, health records, or government identification numbers unless specifically required for course certification purposes.

2. How We Use Your Information

Your information serves multiple purposes in delivering our educational services effectively. Primarily, we use it to provide access to our learning materials, track your progress through courses, and issue certificates upon successful completion of training programs.

Educational Services

We utilize your data to customize learning experiences based on your skill level and professional goals. This includes recommending advanced courses, providing personalized feedback, and connecting you with relevant industry resources that complement your learning journey.

Data Type	Purpose	Retention Period
Contact Information	Course communication and updates	3 years after last interaction
Learning Progress	Course personalization and certificates	5 years for certification records
Technical Data	Platform optimization and security	12 months for analytics

Communication and Support

We use your contact information to send important course updates, notify you about new programs that match your interests, and provide technical support when needed. You can control the frequency and type of communications you receive through your account preferences.

3. Data Sharing and Third Parties

Zenirian Trainor takes a conservative approach to data sharing. We only share your information with trusted partners who help us deliver our services effectively, and we never sell your personal data to third parties for marketing purposes.

Service Providers

We work with carefully selected service providers who assist with various aspects of our operations. These include cloud hosting services for our learning platform, email service providers for course communications, and payment processors for handling course fees securely.

All third-party providers are bound by strict confidentiality agreements and are required to implement appropriate security measures to protect your data. They're only authorized to use your information for the specific services they provide to us.

Business Partners

For corporate training programs, we may share relevant course completion data with your employer or training coordinator, but only with your explicit consent and only information directly related to your professional development goals.

We will never share your personal information with marketing companies, data brokers, or any organization not directly involved in delivering your educational experience.

4. Your Privacy Rights

You have comprehensive rights regarding your personal data, and we're committed to helping you exercise these rights easily and effectively. Understanding these rights empowers you to maintain control over your information.

Access Your Data

Request a complete copy of all personal information we hold about you, including learning records and account details.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Account

Request complete deletion of your account and associated data, subject to legal retention requirements for certificates.

Data Portability

Export your learning progress and course data in a standard format for transfer to other platforms.

How to Exercise Your Rights

To exercise any of these rights, simply contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process step by step.

For data access requests, we may need to verify your identity to protect against unauthorized access. This verification process typically involves confirming details from your account or recent course activity.

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards designed to meet industry standards.

Technical Safeguards

All data transmission between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Your personal information is stored on secure servers with restricted access, and we regularly update our security systems to address emerging threats.

Multi-factor authentication for administrative access
Regular security audits and vulnerability assessments
Encrypted data storage with secure backup procedures
Network monitoring and intrusion detection systems
Regular software updates and security patches

Organizational Measures

Our staff receive regular privacy and security training, and access to personal data is strictly limited to employees who need it to perform their job functions. We maintain detailed logs of data access and conduct regular reviews to ensure compliance with our privacy policies.

In the unlikely event of a data breach that could affect your personal information, we'll notify you within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to address the situation.

6. International Data Transfers

As a UK-based organization, we primarily process and store data within the United Kingdom and European Economic Area. However, some of our service providers may process data in other countries with appropriate safeguards in place.

When we transfer data internationally, we ensure adequate protection through approved transfer mechanisms such as Standard Contractual Clauses or working with providers certified under recognized privacy frameworks. These measures ensure your data receives the same level of protection regardless of where it's processed.

Cross-Border Learning Programs

For international corporate training programs, we may need to share course completion records with global offices or regional training coordinators. This sharing only occurs with your explicit consent and is limited to information necessary for professional development tracking.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our platform. Understanding how we use these technologies helps you make informed decisions about your privacy settings.

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable basic features like secure login, course progress tracking, and maintaining your session while navigating between pages. Without these cookies, core platform features wouldn't work correctly.

Analytics and Performance

We use analytics cookies to understand how visitors interact with our website, which pages are most helpful, and where users might encounter difficulties. This information helps us improve the platform's usability and identify areas where additional support resources might be beneficial.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit some platform functionality. We provide clear options in your account settings to manage non-essential cookies according to your preferences.

8. Children's Privacy

Our services are designed for adult learners and professionals in the gaming industry. We do not knowingly collect personal information from individuals under 16 years of age. If you're under 16, please do not provide any personal information through our platform.

If we become aware that we've inadvertently collected information from someone under 16, we'll take immediate steps to delete that information from our systems. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.

Educational Institution Programs

When working with educational institutions that may include younger students in their programs, we require explicit parental consent and additional safeguards. These programs operate under strict guidelines with enhanced privacy protections and limited data collection.

9. Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or prominent notices on our platform before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your Continued Use

By continuing to use our services after policy updates take effect, you acknowledge that you've read and understood the revised terms. If you disagree with any changes, you can exercise your right to delete your account or contact us to discuss your concerns.

Privacy Policy